Terms & Conditions – 18club

For the purposes of these Terms and Conditions, the following definitions shall apply throughout this document:

• "18club," "we," "us," or "our" refers to the operator of the 18club platform accessible at 18club.app, its subsidiaries, affiliates, officers, directors, employees, agents, and licensors.
• "Platform" refers to the 18club website at 18club.app, including all pages, features, games, tools, and services made available through it.
• "Player," "you," or "your" refers to any individual who accesses, registers on, or uses the 18club Platform in any capacity.
• "Account" refers to the registered user account created by a Player on the 18club Platform.
• "Real Money Games" refers to any game, bet, or wager on the Platform that involves the use of real Philippine Peso (₱) funds deposited into a Player's Account.
• "Bonus Funds" refers to any promotional credits, free spins, cashback amounts, or other non-cash incentives credited to a Player's Account by 18club.
• "Wallet" refers to the in-platform balance associated with a Player's Account, comprising both real money funds and any applicable Bonus Funds.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the government body responsible for regulating gaming activities in the Philippines.
• "Terms" refers to these Terms and Conditions as amended from time to time.

To be eligible to register and use the 18club Platform, you must satisfy all of the following conditions at the time of registration and at all times during your use of the Platform:

• You are at least 21 years of age, in accordance with Philippine gaming laws and PAGCOR regulations.
• You are a natural person and not a corporation, partnership, trust, or other legal entity.
• You are accessing the Platform from a jurisdiction where online gaming is not prohibited by applicable law.
• You are not a current employee, contractor, director, or officer of 18club, nor an immediate family member of any such person.
• You have not previously been self-excluded from the 18club Platform or had your Account terminated for a violation of these Terms.
• You are acting on your own behalf and not as an agent or representative of any third party.
• You are not using the Platform for any unlawful purpose, including but not limited to money laundering or fraud.

18club reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by 18club may result in the suspension or permanent closure of your Account and the withholding of any pending withdrawals pending investigation.

Each eligible individual may register only one (1) Account on the 18club Platform. The creation of multiple accounts by a single individual – whether using different mobile numbers, names, or payment methods – is strictly prohibited and constitutes a material breach of these Terms.

During registration, you are required to provide accurate, complete, and current information, including your full legal name, Philippine mobile number, and date of birth. You agree to promptly update your account information if any details change. 18club shall not be liable for any loss or damage arising from your failure to maintain accurate account information.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your login credentials with any third party. Any activity conducted through your Account is your sole responsibility, whether or not you authorized such activity.

18club reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason for such refusal.

18club accepts deposits via the following payment methods available to Philippine-based players: GCash, PayMaya, BPI, BDO, Metrobank, and 7-Eleven. The minimum deposit amount is ₱100. 18club does not charge fees on deposits; however, your payment provider may apply their own transaction fees, for which 18club bears no responsibility.

All funds deposited into your 18club Wallet must be used for gaming purposes on the Platform. 18club reserves the right to refuse or reverse any deposit that it reasonably suspects to be fraudulent, unauthorized, or in violation of these Terms.

Withdrawal requests are processed subject to the following conditions:

• Your Account must be fully verified before any withdrawal can be processed.
• Withdrawals may only be made to a payment method registered in your own name. Third-party withdrawals are strictly prohibited.
• Any active Bonus Funds must meet the applicable wagering requirements before the associated real money balance becomes eligible for withdrawal.
• 18club reserves the right to conduct enhanced due diligence checks on withdrawal requests, which may delay processing times.
• GCash withdrawals are typically processed within five (5) minutes of approval. Bank transfer withdrawals may take up to one (1) business day.

18club does not charge withdrawal fees. The minimum withdrawal amount is ₱200. 18club reserves the right to request supporting documentation for any withdrawal request as part of its anti-money laundering (AML) compliance obligations.

18club offers various bonuses and promotional offers to eligible players, including but not limited to welcome deposit bonuses, reload bonuses, free spins, cashback offers, and referral rewards. All bonuses are subject to the specific terms and wagering requirements published alongside each promotion at the time of offer.

General bonus terms applicable to all 18club promotions unless otherwise stated:

• Bonuses are available to players aged 21 years and above who have a fully verified 18club Account.
• Each bonus offer may only be claimed once per player, per household, per device, and per IP address, unless explicitly stated otherwise.
• Bonus Funds must be wagered the specified number of times (wagering requirement) before any winnings derived from Bonus Funds can be withdrawn as real money.
• 18club reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Bonuses may not be transferred, sold, or exchanged for cash outside of the applicable wagering requirements.
• Any attempt to abuse the bonus system – including but not limited to creating multiple accounts to claim bonuses multiple times – will result in the forfeiture of all bonuses and may result in permanent Account closure.

All games available on the 18club Platform are governed by individual game rules published within each game interface. Players are responsible for familiarizing themselves with the rules of any game before placing real money wagers. 18club shall not be liable for losses resulting from a Player's misunderstanding of game rules.

18club is committed to fair play. All Random Number Generator (RNG)-based games on the Platform are tested and certified by independent third-party auditors to ensure that outcomes are genuinely random and not manipulated in favor of the house beyond the published Return to Player (RTP) percentages. RTP figures for all slot games are published within the game information panel.

In the event of a technical malfunction, disconnection, or system error during a game session, 18club's records shall be the definitive source of truth for determining the outcome of any disputed game round. 18club reserves the right to void any game round affected by a technical error and to refund the wager amount to the Player's Wallet.

Players must not use any software, tool, algorithm, or strategy designed to gain an unfair advantage over the Platform or other players. This includes but is not limited to bots, automated betting scripts, and card-counting software. Violation of this rule will result in immediate Account suspension and forfeiture of all balances.

The following conduct is strictly prohibited on the 18club Platform. Engaging in any prohibited conduct may result in immediate Account suspension, permanent closure, forfeiture of all balances, and referral to the appropriate Philippine law enforcement authorities:

• Registering more than one Account on the Platform.
• Providing false, misleading, or fraudulent information during registration or at any subsequent time.
• Using the Platform if you are under 21 years of age.
• Using stolen, unauthorized, or fraudulently obtained payment methods to fund your Account.
• Engaging in any form of money laundering, fraud, or other financial crime through the Platform.
• Colluding with other players to gain an unfair advantage in any game.
• Using automated software, bots, or scripts to interact with the Platform.
• Attempting to reverse-engineer, hack, or otherwise compromise the security or integrity of the Platform.
• Harassing, threatening, or abusing 18club staff or other players through any communication channel.
• Exploiting software bugs or errors to gain an unfair advantage. Any such bugs must be reported to 18club support immediately.
• Accessing the Platform from a jurisdiction where online gaming is prohibited by applicable law.

All content on the 18club Platform, including but not limited to the 18club name, logo, trademarks, game graphics, software, text, images, audio, video, and the overall design and layout of the Platform, is the exclusive intellectual property of 18club or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial gaming purposes in accordance with these Terms. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from 18club.
• Modify, adapt, translate, or create derivative works based on any Platform content.
• Use any 18club trademarks, logos, or brand elements in any manner that could cause confusion or imply endorsement.
• Scrape, crawl, or systematically extract data from the Platform by automated means.

Any unauthorized use of 18club's intellectual property is a material breach of these Terms and may expose you to civil and criminal liability under Philippine law. All rights not expressly granted herein are reserved by 18club.

18club collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

18club implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and 18club cannot guarantee absolute security of your data.

18club will not sell your personal data to third parties for marketing purposes. Your data may be shared with regulatory authorities, payment processors, and fraud prevention services as required by law or as necessary to operate the Platform.

18club is committed to promoting responsible gaming and minimizing the risk of gambling-related harm to its players. The Platform provides a suite of responsible gaming tools accessible from every player's Account dashboard, including:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your Account.
• Loss Limits: Set limits on the maximum amount you are willing to lose within a defined period.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cooling-Off Periods: Temporarily suspend your Account for a period of your choosing.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion takes effect immediately and cannot be reversed during the chosen exclusion period.

18club strictly enforces the 21+ age restriction in compliance with PAGCOR regulations. If you believe you or someone you know may have a gambling problem, we encourage you to visit our Responsible Gaming page for resources and support options available to Filipino players.

To the fullest extent permitted by applicable Philippine law, 18club, its affiliates, officers, directors, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings or profits resulting from technical malfunctions, disconnections, or system errors.
• Losses arising from unauthorized access to your Account due to your failure to maintain the security of your credentials.
• Losses resulting from your reliance on any information, content, or game outcome displayed on the Platform.
• Interruptions to Platform availability due to scheduled maintenance, emergency maintenance, or circumstances beyond 18club's reasonable control.
• Any loss or damage arising from your violation of these Terms.

The Platform is provided on an "as is" and "as available" basis. 18club makes no warranties, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors. Your use of the Platform is entirely at your own risk.

In any event, 18club's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your Account in the thirty (30) days immediately preceding the event giving rise to the claim.

18club reserves the right to suspend, restrict, or permanently close your Account at any time and without prior notice if it determines, in its sole discretion, that you have violated any provision of these Terms, engaged in fraudulent or illegal activity, or pose a risk to the integrity of the Platform or other players.

Upon termination of your Account for cause, 18club reserves the right to forfeit any remaining balance in your Wallet, including both real money funds and Bonus Funds, where such termination is the result of fraud, money laundering, prohibited conduct, or any other material breach of these Terms.

You may close your Account at any time by contacting 18club customer support via live chat. Upon voluntary closure, any real money balance remaining in your Wallet (net of any Bonus Funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to standard verification procedures.

Provisions of these Terms that by their nature should survive termination – including but not limited to Sections 7, 8, 11, and 13 – shall continue to apply after your Account is closed.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles. The Platform operates under the regulatory oversight of PAGCOR, and all gaming activities conducted through 18club are subject to applicable Philippine gaming regulations.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to 18club's internal dispute resolution process. You may initiate a dispute by contacting 18club customer support with a written description of your complaint. 18club will endeavor to resolve all disputes within fourteen (14) calendar days of receipt.

If a dispute cannot be resolved through 18club's internal process, the parties agree to submit to the exclusive jurisdiction of the competent courts of Metro Manila, Philippines. You waive any objection to the laying of venue in such courts.

18club reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, 18club will notify registered players via the email address or mobile number associated with their Account, or by displaying a prominent notice on the Platform, at least seven (7) days before the changes take effect.

Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may close your Account in accordance with Section 12.

It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page. 18club recommends bookmarking this page and reviewing it each time you access the Platform.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 18club support team through any of the following channels:

• Live Chat: Available 24/7 directly on the 18club Platform at 18club.app. Average response time is under two minutes.
• Email: [email protected] (plain text – not a clickable link). Responses within 24 hours on business days.

When contacting support regarding a Terms-related matter, please include your registered Account username and a clear description of your query or complaint to help us assist you as efficiently as possible.

18club's support team is staffed by Filipino-speaking agents who are available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines.